1. Introduction

Welcome to Impact Starts Here. These Terms & Conditions govern your access to and use of our website at impactstartshere.com.au and any services we provide through it (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree, please do not use the Service.

2. Purpose of the Site

Impact Starts Here shares information about humanitarian and development projects, fundraising appeals and impact reporting, including projects supported through Rotary networks and partners.

Information on the site is provided for general information purposes only and does not constitute legal, financial, medical or professional advice.

3. Donations, Payments and Fundraising

Where donations or fundraising are facilitated through Rotary Australia World Community Service (RAWCS) Ltd or other partners, those partners' terms, processes and compliance requirements apply in addition to these Terms.

Payment processing: Donations are processed by RAWCS. We do not store credit card details on our servers. RAWCS terms and privacy policies govern your use of their donation services.

Refunds: Donations are generally non-refundable, except where required by Australian law or where payment was made in error (e.g., duplicated transaction). For RAWCS-facilitated donations, RAWCS processes refund requests in accordance with its policies.

4. Communications

If you submit your details via our contact form, you consent to receiving a response from us. You can opt out of any ongoing communications at any time by emailing rotary.haran@gmail.com.

5. Acceptable Use

You agree not to use the Service in any way that:

• Breaches any applicable law or regulation
• Is fraudulent, misleading, threatening, defamatory, abusive, harassing, discriminatory or harmful
• Attempts to gain unauthorised access to the site, servers or data
• Introduces malware, viruses or harmful code
• Scrapes or monitors the site using automated means without permission
• Infringes intellectual property or privacy rights of others

We may restrict or terminate access to the Service where we reasonably believe these Terms have been breached.

6. User Content

If you submit content to us (messages, testimonials, photos, videos, project suggestions), you confirm you have the right to share it and that it does not infringe others' rights. Where you provide content intended for publication, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce and publish it for Impact Starts Here's mission and communications, unless you clearly state otherwise in writing.

7. Child Safeguarding and Protection

We are committed to safe, inclusive practices. You must not use the Service to exploit, harm or attempt to harm children or vulnerable persons. Safeguarding concerns related to RAWCS-governed activities should be reported via RAWCS' child safeguarding channels.

8. Intellectual Property and Brand Use

All site content — including text, graphics, logos, photos and documents — is owned by Impact Starts Here or used with permission. You may not reproduce or distribute site content for commercial purposes without written permission.

Rotary branding: "Rotary", "Rotary International", "The Rotary Foundation" and related marks are owned by Rotary International. Use of Rotary marks is subject to Rotary's trademark and licensing rules. Impact Starts Here is not Rotary International and this site does not represent Rotary International's official websites or services.

9. Links to Third-Party Sites

The Service may include links to third-party sites including RAWCS, Rotary International, partner pages and social media. We do not control and are not responsible for third-party content, security or practices. Access third-party sites at your own risk.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis. We make reasonable efforts to keep project information accurate and up to date, but do not guarantee completeness or timeliness — project schedules, costs, delivery dates or partner updates may change.

11. Limitation of Liability

To the maximum extent permitted by law, Impact Starts Here and Haran Ramachandran shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service. Nothing in these Terms excludes consumer guarantees or other rights that cannot be excluded under applicable Australian law.

12. Complaints and Feedback

We welcome feedback and strive to address issues promptly. If your complaint relates to activities governed by RAWCS Ltd, you can use RAWCS' formal channels including their complaints handling process and protected whistleblowing pathway.

RAWCS Complaints & Compliments →

13. Governing Law

The laws of Australia govern these Terms. You agree to submit to the non-exclusive jurisdiction of the Australian courts.

14. Changes to These Terms

We may update these Terms from time to time by publishing a revised version on this page. Your continued use of the Service after changes are published constitutes acceptance.

15. Contact Us

For questions, technical support or general enquiries:

Haran Ramachandran
Impact Starts Here
25/1 Maitland Place, Norwest NSW 2153, Australia
rotary.haran@gmail.com